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My computer is continusly asking me to sign into my microsoft 365 account through outlook or in settings. I put my password in, then 30 minutes later it asks for it again. Today I got the error message 29 stating it could not update my license. I checked to make sure it was active and my billing was updated and all was good. Please advise.
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
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Same issue after trying copilot. I have been in contact with support a few times over the last few days. No help. Now I am supposed to wait another 48 hours for a call back. Unacceptable.
Purcheds Copilot Pro but i didn't have the buttons in excel or word
I did the whole update license didn't work there were some updates still nothing
joined the insider beta and experimental there was an update but nothin
i cancled copilot and purchased it again nothing
theni got the log in problem code 29
then i unstalled and completely downloaded again
reinstalled still got the code 29 but I do now have the buttons
but i still have the code 29
Just about the same, but after 3 or 4 tries at fully uninstalling/ reinstalling Office the copilot buttons showed up. Still have code 29. A 3rd level support person is supposed to call in the next 48 hours. You probably should get in line with support. Useless so far but at some point, I hope someone will be able to fix it.
If you want to play around with copilot, try the online version of word. That worked for me at least. Just my desktop apps are hosed right now.
For me "everything works better" since the Windows 11 23H2 update tonight:
Latest Windows updates now seem to have fixed the problem for me, but I did also have to disconnect and reconnect my Work or school account:
Go to Settings >Accounts >Access work or school, disconnect the account, then click on Connect in front of Add a work or school account and follow other on-screen prompts to connect your device with Azure.