I am getting an error code 29 "Unable to update license" When attempting to sign into microsoft 365

Anonymous
2023-09-29T21:40:45+00:00

My computer is continusly asking me to sign into my microsoft 365 account through outlook or in settings. I put my password in, then 30 minutes later it asks for it again. Today I got the error message 29 stating it could not update my license. I checked to make sure it was active and my billing was updated and all was good. Please advise.

Microsoft 365 and Office | Install, redeem, activate | For business | Windows

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  1. Anonymous
    2024-07-12T12:06:23+00:00

    Same error MS 365 (PAID & CORRECT). And not possible to connect, logon, re-activate Microsoft Office (365) official license (online, annual subscrip.)

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  2. Anonymous
    2024-07-12T14:13:13+00:00

    help me

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  4. Anonymous
    2024-07-17T07:14:28+00:00

    I was once again affected by this unsightly situation.

    The following measures led to success:

    https://learn.microsoft.com/de-ch/office/troubleshoot/activation/reset-office-365-proplus-activation-state#method2

    1. Download the two ZIP files OLicenseCleanup.zip and signoutofwamaccounts.zip.
    2. Place them in the same location, e.g. on the desktop
    3. enter cmd (for command) in the Windows search and select “Run as administrator”
    4. Use the command “cd” (change directory) to change to the location where the two files are stored
    5. Insert the OLicenseCleanup.vbs file into the command target and confirm with Enter
    6. (A restart should not actually be necessary, but it doesn't hurt either)
    7. Log in to the Office app, if necessary also to other/all Office apps
    8. In classic Outlook, check whether the correct account is being used.

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  5. Anonymous
    2024-07-17T09:36:15+00:00

    This finally worked for me!

    Thank you Andreas!

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