I am getting an error code 29 "Unable to update license" When attempting to sign into microsoft 365

Anonymous
2023-09-29T21:40:45+00:00

My computer is continusly asking me to sign into my microsoft 365 account through outlook or in settings. I put my password in, then 30 minutes later it asks for it again. Today I got the error message 29 stating it could not update my license. I checked to make sure it was active and my billing was updated and all was good. Please advise.

Microsoft 365 and Office | Install, redeem, activate | For business | Windows

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  1. Anonymous
    2024-06-18T22:33:08+00:00

    Ditto. Very frustrating.

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  2. Anonymous
    2024-07-01T03:06:53+00:00

    Hi there I am getting this same issue today, noted originally from 2023. Was there a fix ?

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  4. Anonymous
    2024-07-07T10:03:27+00:00

    The following works for me:

    1. Logoff from OneNote completely.
    2. Uninstall M365 and OneNote. (I didn't uninstall OneNote for Windows 10 (abbr 1N4W10) though as I was afraid I might lose total access to my notebooks if 1N4W10 also screws up.)
    3. Execute the steps as in Method: Use scripts to automate the cleanup process.
    4. Reinstall M365.

    That's it. Much thanks to the original poster and subsequent posters for this thread for sharing their experiences.

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  5. Anonymous
    2024-07-09T02:54:20+00:00

    Fixed this issue by:

    System Settings - Recovery options - Reset this PC - Keep my files

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