I am getting an error code 29 "Unable to update license" When attempting to sign into microsoft 365

Anonymous
2023-09-29T21:40:45+00:00

My computer is continusly asking me to sign into my microsoft 365 account through outlook or in settings. I put my password in, then 30 minutes later it asks for it again. Today I got the error message 29 stating it could not update my license. I checked to make sure it was active and my billing was updated and all was good. Please advise.

Microsoft 365 and Office | Install, redeem, activate | For business | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

94 answers

Sort by: Newest
  1. Anonymous
    2024-09-07T04:16:28+00:00

    Andreas I love you. Man after so much frustration and dead ends, so simple.

    Thank you, thank you.

    Wirklich ein Held

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  2. Anonymous
    2024-09-01T17:34:44+00:00

    Same issue that I'm seeing in Sep 2024. Error code 29 and log-in doesn't resolve it. Product stopped working even though subscription is valid till 2025. Support tickets just get closed off without even a call to the customer. Does anyone have any tips on how to make this work?

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2024-08-26T11:56:45+00:00

    I fixed with this. Thank you very much.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2024-08-26T00:16:45+00:00

    Hi Microsoft,

    I am having the exact same issue Please assist

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2024-08-20T17:39:26+00:00

    Thank you so so much! This worked perfectly!

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments