I am getting an error code 29 "Unable to update license" When attempting to sign into microsoft 365

Anonymous
2023-09-29T21:40:45+00:00

My computer is continusly asking me to sign into my microsoft 365 account through outlook or in settings. I put my password in, then 30 minutes later it asks for it again. Today I got the error message 29 stating it could not update my license. I checked to make sure it was active and my billing was updated and all was good. Please advise.

Microsoft 365 and Office | Install, redeem, activate | For business | Windows

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  1. Anonymous
    2024-02-12T14:02:07+00:00

    I just cancelled my Copilot Pro subscription too.

    But my Microsoft 365 Subscription is now messed up as a result. It’s an annual subscription. I’ll just have to live with it.

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  2. Anonymous
    2024-02-12T11:20:50+00:00

    Same here. Because mine is a family subscription, it keeps changing to another family members’ license.

    Update license has never worked for me. Error code: 29

    If I use Switch license to switch back to my user account, Copilot works in office apps !!!

    But after a reboot / shutdown, I have to go through the same process again.

    This is not a service I’ll be paying for.

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  3. Anonymous
    2024-02-12T11:08:48+00:00

    Same after cancelling Copilot Pro. Our O365 license is ruined.

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  4. Anonymous
    2024-02-12T10:59:46+00:00

    I have canceled my CoPilot subscription

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  5. Anonymous
    2024-02-12T02:07:31+00:00

    I signed up for Copilot pro today, hoping to use it in the Microsoft 365 apps. However, I was unable to activate my license and I received an error message saying Error Code: 29. I checked that my Windows 11 was up to date, but the issue persisted.

    I am very disappointed with this situation, as I was looking forward to using Copilot in my work. I would appreciate it if you could help me resolve this problem as soon as possible. Otherwise, I will have to cancel my subscription and request a refund.

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