I am getting an error code 29 "Unable to update license" When attempting to sign into microsoft 365

Anonymous
2023-09-29T21:40:45+00:00

My computer is continusly asking me to sign into my microsoft 365 account through outlook or in settings. I put my password in, then 30 minutes later it asks for it again. Today I got the error message 29 stating it could not update my license. I checked to make sure it was active and my billing was updated and all was good. Please advise.

Microsoft 365 and Office | Install, redeem, activate | For business | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

94 answers

Sort by: Newest
  1. Anonymous
    2024-05-16T12:39:15+00:00

    Dear all,

    the Error 29 could be solved:

    1). open command prompt as Admin

    2). cd c:\Program Files\Microsoft Office\Office16\

    3). cscript ospp.vbs /inpkey:XXXXX-XXXXX-XXXXX-XXXXX-XXXXX

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2024-05-04T16:40:01+00:00

    I still have the issue every time I open Excel. MS Support is unable to comprehend or solve it. I worked with a tech and escalated it, but they were unable to resolve it. They finally closed my ticket without resolving the issue.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2024-04-01T19:49:04+00:00

    Hello.

    Today, nothing changed, but the problem disappeared :)

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2024-03-26T15:22:31+00:00

    Same issue here + can´t automatically save to one drive in word and powerpoint. Have asked about this several times but not yet a solution.

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2024-03-11T18:48:53+00:00

    I just updated the windows and office and it is still not working I think it is because I keep on leaving my laptop on overnight but I don't know I need to get this fix asap so I can do my assigned reading notes for my history class

    Was this answer helpful?

    0 comments No comments