I am getting an error code 29 "Unable to update license" When attempting to sign into microsoft 365

Anonymous
2023-09-29T21:40:45+00:00

My computer is continusly asking me to sign into my microsoft 365 account through outlook or in settings. I put my password in, then 30 minutes later it asks for it again. Today I got the error message 29 stating it could not update my license. I checked to make sure it was active and my billing was updated and all was good. Please advise.

Microsoft 365 and Office | Install, redeem, activate | For business | Windows

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  1. Anonymous
    2024-09-17T21:23:58+00:00

    I ended up having to google

    "Reset activation status of Microsoft 365 Apps for business"

    to find the English version of the link provided...

    I was a little creeped out by using a a translated website, and wanted to make sure I wasn't being taken for a ride,

    But I fount the English page, and downloaded the link and it worked, after a week or so of fighting with it it worked! Thank you so much!!!

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  2. Anonymous
    2024-09-01T17:34:44+00:00

    Same issue that I'm seeing in Sep 2024. Error code 29 and log-in doesn't resolve it. Product stopped working even though subscription is valid till 2025. Support tickets just get closed off without even a call to the customer. Does anyone have any tips on how to make this work?

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  3. Anonymous
    2024-08-26T11:56:45+00:00

    I fixed with this. Thank you very much.

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  4. Anonymous
    2024-08-26T00:16:45+00:00

    Hi Microsoft,

    I am having the exact same issue Please assist

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  5. Anonymous
    2024-08-15T00:28:31+00:00

    Thank You so much, this worked for me too. I spent 2 full days trying to sign back in to the 365 apps, got "Unregistered" "Fix it", etc etc. Spent 20 minutes talking to Microsoft Support yesterday, when she tried to escalate the ticket, the phone disconnected repeatedly. So I had to wait 24 hrs to place another call today. After several disconnections, I was able to talk to a support person for an hour, who logged in and tried various things, Uninstalled and reinstalled, all with no effect. She then escalated my call, and again as soon as it picked up, I was disconnected. So I tried your resolution and it worked. I am so happy, Thank You!

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