how to resume play back video for microsoft stream video player

Question

how to resume play back video for microsoft stream video player

Anonymous

how to resume play back video for microsoft stream video player : when I have played a video for five minutes of one hour video in microsoft stream video player and close it, later when I tried opening the video it is starting from first again insead playing where is stopped playing the video, I am unaable to resume the video play back.

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Answer 1

Dear Sampath Siddam,

Thank you for reaching out to the Microsoft community. We are delighted to offer our assistance.

We afraid that in order to address this issue, it may be necessary to investigate the environment on your end. As forum support, we do not have sufficient permissions and resources to perform an investigation directly. Therefore, we sincerely recommend that you contact your Microsoft 365 administrator and follow the steps outlined in this article to create a support ticket and contact Online Support.

The support team at Online Support has higher permissions than us and can remotely examine the situation on your end, gather more resources, and assist you with troubleshooting. This will be a more efficient way to address your concerns.

For your reference, here is a helpful article on how to locate your Microsoft 365 admin.

How do I find my Microsoft 365 admin?

Thank you for your understanding and cooperation! Have a great day.

Sincerely,

Sean | Microsoft Community Moderator