S pen writing not shown on OneNote android app until lift off screen. Any idea how to fix?

Anonymous
2023-07-25T19:38:37+00:00

I have a Samsung galaxy S22 ultra. Writing in the OneNote app with my S pen has just become very tricky. Writing does not appear until I take the pen off the screen. So if you try to draw a circle, you do not know where you started until you finish your action and remove your pen from the screen. This only happens on my Galaxy S22 ultra. It does not happen on my Galaxy tab.

Has anyone experienced this and know a fix?

Bug Fixed in Samsung UI 6.0 update

Microsoft 365 and Office | OneNote | For business | Android

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  1. Anonymous
    2023-08-09T20:12:50+00:00

    How long have you had this issue and is it on the standard app release of OneNote or an insider build?

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  2. Anonymous
    2023-08-09T20:28:44+00:00

    I think I'm on insider. I have also activated beta for the Android app, but I left beta to try it with the official built. It wouldn't work on official built neither, but I was still part of the insider program.

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  3. Anonymous
    2023-08-10T08:41:52+00:00

    The same here. I have just updated the software on the phone today, as a new patch is available. However, no change. I have a ticket open with MS Support. However, it seems no one can or wants to assist in fixing this. I'll update this post if I get any resolution.

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  4. Anonymous
    2023-08-10T19:41:26+00:00

    Update: Meanwhile I was so frustrated, I downgraded the app to version 16.0.16529.20142 where everything works just fine! This version does not yet have the geometrical forms included, but they sucked (for me) anyway. I will wait some week or months to update it again, hoping that microsoft has fixed this bug until then.

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  5. Anonymous
    2023-08-28T08:25:55+00:00

    Hi

    it's 100% same to me! Occurs on S22 Ultra and not on the Surface or Galaxy Tab, neither on ACER SPIN

    Important: no other app shows this behaviour, other notes e.g. working fine, only OneNote issue !!!

    We need urgently a solution!

    Mike

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