S pen writing not shown on OneNote android app until lift off screen. Any idea how to fix?

Anonymous
2023-07-25T19:38:37+00:00

I have a Samsung galaxy S22 ultra. Writing in the OneNote app with my S pen has just become very tricky. Writing does not appear until I take the pen off the screen. So if you try to draw a circle, you do not know where you started until you finish your action and remove your pen from the screen. This only happens on my Galaxy S22 ultra. It does not happen on my Galaxy tab.

Has anyone experienced this and know a fix?

Bug Fixed in Samsung UI 6.0 update

Microsoft 365 and Office | OneNote | For business | Android

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  1. Anonymous
    2023-11-22T19:41:56+00:00

    I had the same problem on my S22 Ultra and used the older version (APK installation). But with the latest update to Android 14, I could install the latest update of OneNote from Google Play and it worked fine. So I assume the bug has been fixed by Samsung with their UI6 in Android 14

    Yes, Frank B, indeed OneNote works again as before on OneUI 6.0 . I have just upgraded and tested.

    So, thank you.... Samsung??

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  2. Anonymous
    2023-11-22T19:58:36+00:00

    Same for me. Which makes me wonder - I was angry at microsoft for whole 4 months now. And it still makes no sense for me, but I'm no developer. Yet, an answer from microsoft indiciating that the problem lies within the samsung framework might have pushed us to ask samsung for help. Anyway - I'm kind of glad now, it works again (for now).

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  3. Anonymous
    2023-11-23T11:34:59+00:00

    Hi everyone,

    I've been following this thread for a while now, and have something to report.

    My S22 Ultra just got the update to One UI 6/Android 14, and OneNote is fixed, indicating there might have been an issue on Samsung's side.

    Did anyone else get the update? Did it fix the issue for you?

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  4. Anonymous
    2023-11-23T11:51:04+00:00

    Hi

    yes, indeed - UI 6 is solving the problem.
    As written above I sent this problem to Samsung at the time and thy replied to take care.

    Mike

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  5. Anonymous
    2023-11-23T11:59:22+00:00

    Yes, just update everything and it should be fixed. It is working perfectly for me and many others. Good luck

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