One Drive Not Working with Mac OS 14 Sonoma

Anonymous
2023-10-04T00:57:14+00:00

My OneDrive is not syncing with Mac OS Sonoma.

I am getting the "you must restart OneDrive to continue syncing this location" message.

File access and copying are not working. The Finder hangs on "preparing to copy…" The copy never happens and I have lost access on the Mac to all of my OneDrive files. I can see them. They are one the OneDrive server. But, on the Mac I cannot open the file, download or copy to another location.

As all of my work is in the OneDrive Folder, I am frozen out of all of my files.

Microsoft 365 and Office | OneDrive | For home | MacOS

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-12-29T04:34:59+00:00

    This works for me. We have to download the OneDrive app from App Store but not using the one downloaded from microsoft.com.

    Here is what finally worked for me:

    1. Remove the current App and Data from my Mac.
    2. Download the App from the Mac App Store - A new one was released just a week ago. (23.199.0924)
    3. Reinstall and Sync again all data
    4. Restart my Mac

    Note: I've tried the solution in the Thread above (going through the built-in Reset Command, but it did not work). I tried the version of OneDrive from the MS website which seemed even newer (23.211.1010) and it didn't sync (always asking me to restart the OneDrive App).

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  2. Anonymous
    2024-02-03T20:01:47+00:00

    Any news? It's very frustrating used only internal drive, I don't have enough space. For a professional use I need use an external drive.

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  3. Anonymous
    2024-02-08T13:54:35+00:00

    This was very usefull!

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  4. Anonymous
    2024-02-08T21:04:21+00:00

    The silence is deafening. Microsoft blames Apple. Apple blames Microsoft.

    Four months and still no resolution. Shameful!

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  5. Anonymous
    2024-02-14T08:33:03+00:00

    Hello Gunasekar,

    thanks, it worked for me.

    Best Regards,

    Bernardo

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