One Drive Not Working with Mac OS 14 Sonoma

Anonymous
2023-10-04T00:57:14+00:00

My OneDrive is not syncing with Mac OS Sonoma.

I am getting the "you must restart OneDrive to continue syncing this location" message.

File access and copying are not working. The Finder hangs on "preparing to copy…" The copy never happens and I have lost access on the Mac to all of my OneDrive files. I can see them. They are one the OneDrive server. But, on the Mac I cannot open the file, download or copy to another location.

As all of my work is in the OneDrive Folder, I am frozen out of all of my files.

Microsoft 365 and Office | OneDrive | For home | MacOS

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  1. Anonymous
    2023-10-09T19:55:56+00:00

    Same problem here!! Tried to download a fresher version of the Mac App store then directly on the MS site (the files and install were different for some reason). And both start to Sync, but shortly after Finder keeps on notifying me that OneDrive needs to restart to sync the folder...

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  2. Anonymous
    2023-10-09T18:51:57+00:00

    Unfortunately, this procedure does not work with version onedrive 23.194.0917.0001. I tried uninstalling and reinstalling. It always seems that everything is OK, but as soon as I click on a file in the finder or try to save a new file, a message appears that it cannot be synchronized and that I should restart OneDrive.

    Does anyone else have another solution??

    Thanks Jarda

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  3. Anonymous
    2023-10-06T17:16:48+00:00

    These steps successfully resolved my problem with OneDrive 23.189.0910.0001 on macOS Sonoma 14.0.0.

    Clearly, OneDrive's configuration did not survive the upgrade from macOS Ventura 13.6 to Sonoma 14.0.0. The steps provided by Gunasekar5034 forced OneDrive to go through its own setup process again and its been working perfectly ever since.

    Thank-you very much!

    Peter

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  4. Anonymous
    2023-10-04T16:55:19+00:00

    Hello Roregan,

    Unfortunately, I don't have any further troubleshooting to offer.

    There are many knowledgeable users active on the forum and I hope that someone else can offer further insight on your issue.

    Thanks,

    Gunasekar N

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  5. Anonymous
    2023-10-04T15:49:21+00:00

    Thanks for helping with this. I did disconnect, reconnect, reset and reinstall.

    No luck with any of that.

    What should I try next?

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