One Drive Not Working with Mac OS 14 Sonoma

Anonymous
2023-10-04T00:57:14+00:00

My OneDrive is not syncing with Mac OS Sonoma.

I am getting the "you must restart OneDrive to continue syncing this location" message.

File access and copying are not working. The Finder hangs on "preparing to copy…" The copy never happens and I have lost access on the Mac to all of my OneDrive files. I can see them. They are one the OneDrive server. But, on the Mac I cannot open the file, download or copy to another location.

As all of my work is in the OneDrive Folder, I am frozen out of all of my files.

Microsoft 365 and Office | OneDrive | For home | MacOS

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  1. Anonymous
    2023-10-11T08:55:43+00:00

    I can confirm that this general approach works. Starting again and using a new location for your OneDrive files seems to do the trick. I don't think you need to use the App Store app though. I unlinked my computer in OneDrive preferences then deleted the app and then re-installed from the app downloaded via the Microsoft site. The re-synced to a new locations and voila. So relieved! Well done to Kayne for working it out. I found another smart soul on Reddit before I read this, however if it wasn't for that you would have been my saviour Kayne :)

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  2. Anonymous
    2023-10-11T07:38:30+00:00

    I HAVE FIXED IT TOOK ME AGES!

    So I removed One Drive completely.

    Then go to your one drive location in the finder. The finder will say in top right hand corner ‘One drive’ can’t be found. DELETE LOCATION. Click it.

    Don’t worry this’ll only delete LOCAL files the online one drive files are still safe. (SAVE ANY FILES SEPARATELY TO SEPARATE LOCATION IF THEY HAVEN'T BEEN UPLOADED TO ONE DRIVE CLOUD YET)

    Then reinstall one drive via App Store.

    Then log in and CREATE a NEW one drive location in your FILES.

    This worked straight away for me.

    Hope it works let me know if it does WOOHOO :)

    Sonama we beat you. So basically I see it as the local location needs resetting to a fresh location and previous local one drive files deleting first.

    Then start a fresh with new one drive location on the Mac.

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  3. Anonymous
    2023-10-11T01:35:49+00:00

    Yes. The exact same problem here. The silence is deafening. I wonder if this is OneDrive breaking under Apple’s File Provider extension?

    Regardless, OneDrive is unusable until a fix is issued, unless willing to work on documents using the web interface.

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  4. Anonymous
    2023-10-11T01:18:10+00:00

    Exact same issue here. Need an update fast as it's causing a major issue in regards to work. and accessing important files.

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  5. Anonymous
    2023-10-10T10:28:06+00:00

    None of my one drive files are synching.

    Uninstalled One drive reinstalled.

    Trying to log back in and keep getting this error message (ATTACHED)

    Since updating to Sonama :(

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