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My OneDrive is not syncing with Mac OS Sonoma.
I am getting the "you must restart OneDrive to continue syncing this location" message.
File access and copying are not working. The Finder hangs on "preparing to copy…" The copy never happens and I have lost access on the Mac to all of my OneDrive files. I can see them. They are one the OneDrive server. But, on the Mac I cannot open the file, download or copy to another location.
As all of my work is in the OneDrive Folder, I am frozen out of all of my files.
A Microsoft file hosting and synchronization service.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I wiped my Mac and installed OS and Apps from scratch. OneDrive working ok now. We should not have to resort to such drastic measures for standard software.
That was my exact experience! I even did a clean Reset of my Windows computer to see if that would help. I thought it had, which led me to the clean install of macOS. The first sync seemed to have worked but the next day, Windows OneDrive was stuck again. Killed a week of productivity. Only bright side is all my computers have fresh OS installs...
Definitely not practical :) I had a total of 90 folders and files. Impossible to say which one killed OneDrive.
Hi XmasLance,
I am shortly before the same approach. As you can see at my post here https://answers.microsoft.com/en-us/msoffice/forum/all/sync-stops-on-mac-and-windows-11/f4938586-0c61-4033-b945-a8c7905109a5 I have the same issue on Mac and Windows. Also on an other Windows laptop, which never was connected to onedrive before and runs on WIN 10.
Thas leads me to the opinion that there must be something on the data.
But I had succsess with my QNAP-NAS: on this it was possible to download all the data (not 100% sure, but it looks like). The next step is like yours: deleting everything and upload again. I also split the data and started with Google Drive.
Keep my fingers crossed for you!
Thanks for your suggestion. But I have Ts of data, this is not quite practically worked.