One Drive Not Working with Mac OS 14 Sonoma

Anonymous
2023-10-04T00:57:14+00:00

My OneDrive is not syncing with Mac OS Sonoma.

I am getting the "you must restart OneDrive to continue syncing this location" message.

File access and copying are not working. The Finder hangs on "preparing to copy…" The copy never happens and I have lost access on the Mac to all of my OneDrive files. I can see them. They are one the OneDrive server. But, on the Mac I cannot open the file, download or copy to another location.

As all of my work is in the OneDrive Folder, I am frozen out of all of my files.

Microsoft 365 and Office | OneDrive | For home | MacOS

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  1. Anonymous
    2023-12-19T16:54:08+00:00

    I have the exact same issue after I upgraded to Mac Sonoma 14 (14.1.2). M1 Mac mini. I have been running Onedrive (standalone version) from an external SSD Drive and post upgrade of OS, I started getting the “You must restart OneDrive to continue syncing this location” on the finder window. I have resolved the issue by moving the Onedrive folder to Mac internal SSD vs. external SSD.

    Steps taken

    1. Quit onedrive
    2. Run ResetOneDriveAppStandalone.command from /Applications/OneDrive.app (right click)/Contents/Resources
    3. Delete Onedrive Application
    4. Download the latest standalone Onedrive application for Mac and install - Select your new Onedrive location in your Mac internal SSD

    this has resolved the issue for me.

    It seems Sonoma is not able to run Onedrive application from an external drive. Even when I selected the external drive for Onedrive location as part of installation, the Onedrive folder got created in my external SSD is an alias to a internal "Onedrive - Personal" folder from Mac SSD. The fix has to come from Microsoft as most users use the external drive with a larger capacity to keep files on the disk.

    hope this is helpful

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  2. Anonymous
    2023-11-30T07:10:34+00:00

    That’s exactly what I’m doing until I have comfort the syncing issues are resolved.

    Accessing the files online and saving them online without accessing any local OneDrive sync folder is working for me.

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  3. Anonymous
    2023-10-26T03:39:13+00:00

    Hi, I’ve run my MAC back to OSX Ventura. I’ve had a few problems with Sonoma on my MacBook Pro, particularly with auto start apps running in background including One Drive. Since my Mac has been run back to Ventura, there’s been no problems with One Drive.

    Regards,

    Cliff

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  4. Anonymous
    2023-10-10T10:28:06+00:00

    None of my one drive files are synching.

    Uninstalled One drive reinstalled.

    Trying to log back in and keep getting this error message (ATTACHED)

    Since updating to Sonama :(

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  5. Anonymous
    2023-10-04T16:55:19+00:00

    Hello Roregan,

    Unfortunately, I don't have any further troubleshooting to offer.

    There are many knowledgeable users active on the forum and I hope that someone else can offer further insight on your issue.

    Thanks,

    Gunasekar N

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