Transcription stopping at 94%

Anonymous
2023-08-23T02:52:31+00:00

Hi when i am trying to do audio transcriptions in word online and it stops when it gets to 94%

I have checked my storage and I have lots of room

Microsoft 365 and Office | Word | For education | MacOS

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Anonymous
2023-11-14T18:07:40+00:00

Hi Michele Macchi,

I believe Microsoft did fix this after about 3 weeks. I am currently accessing it through a blank Word document from my desktop and not online. However, I can also access it through my Outlook account online. Maybe you can try updating your Microsoft Office or 365. I'm not sure why it started working for me again. I was never notified by Microsoft or anyone. I just took a break from it for 3 weeks and then decided to try it through Outlook and it worked. Then I tried it off-line and it worked. It has been working ever since.

I know how frustrating this can be as most of us use it for production in our field of work. But hang in there, the Microsoft community does respond.

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  1. Anonymous
    2023-08-30T20:04:37+00:00

    I have the same problem multiple attempts to transcribe a 35-minute video get stuck at 94%, to no avail. I have plenty of storage and am using up-to-date Google Chrome. Internet is strong and stable and I am close to the router. The computer is plugged in and nothing else is open and running.

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  2. Anonymous
    2023-08-31T23:04:26+00:00

    I am also facing the same issue. Please fix at the earliest

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  3. Anonymous
    2023-09-01T12:33:46+00:00

    Looks like they have fixed it. It works now.

    Can you guys confirm that it works for you as well?

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  4. Anonymous
    2023-09-01T13:04:50+00:00

    Working this morning for 2 different users here.

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