Transcription stopping at 94%

Anonymous
2023-08-23T02:52:31+00:00

Hi when i am trying to do audio transcriptions in word online and it stops when it gets to 94%

I have checked my storage and I have lots of room

Microsoft 365 and Office | Word | For education | MacOS

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Anonymous
2023-11-14T18:07:40+00:00

Hi Michele Macchi,

I believe Microsoft did fix this after about 3 weeks. I am currently accessing it through a blank Word document from my desktop and not online. However, I can also access it through my Outlook account online. Maybe you can try updating your Microsoft Office or 365. I'm not sure why it started working for me again. I was never notified by Microsoft or anyone. I just took a break from it for 3 weeks and then decided to try it through Outlook and it worked. Then I tried it off-line and it worked. It has been working ever since.

I know how frustrating this can be as most of us use it for production in our field of work. But hang in there, the Microsoft community does respond.

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  1. Anonymous
    2023-08-28T18:10:44+00:00

    I'm having the same issue today, Aug. 28. I have used the transcribe tool reliably for months. Is something going on on Microsofts end?

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    7 people found this answer helpful.
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  2. Anonymous
    2023-08-28T16:38:12+00:00

    I seem to be having the same issue. Multiple accounts, multiple PC's, and multiple files.

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    8 people found this answer helpful.
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  3. Anonymous
    2023-08-28T14:32:33+00:00

    I have been using Transcribe for a few months and it has been great. Just to confirm everyone else's experience, I am having the same problem. It is stopping at 94% no matter what browser I use. I have also cleared my OneDrive and my cache, etc. My first several attempts was a 14-minute audio (MP3) No luck. Several attempts with a 5-minute audio and the same thing. So, I do believe something has happened on Microsoft's side of things. We wait patiently for this to be addressed. Thanks everyone!

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    20+ people found this answer helpful.
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  4. Anonymous
    2023-08-28T13:53:54+00:00

    I have the same problem today, with any file I attempt to transcribe, any browser, different machines, 2 different work MS accounts.

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    9 people found this answer helpful.
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