Transcription stopping at 94%

Anonymous
2023-08-23T02:52:31+00:00

Hi when i am trying to do audio transcriptions in word online and it stops when it gets to 94%

I have checked my storage and I have lots of room

Microsoft 365 and Office | Word | For education | MacOS

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Anonymous
2023-11-14T18:07:40+00:00

Hi Michele Macchi,

I believe Microsoft did fix this after about 3 weeks. I am currently accessing it through a blank Word document from my desktop and not online. However, I can also access it through my Outlook account online. Maybe you can try updating your Microsoft Office or 365. I'm not sure why it started working for me again. I was never notified by Microsoft or anyone. I just took a break from it for 3 weeks and then decided to try it through Outlook and it worked. Then I tried it off-line and it worked. It has been working ever since.

I know how frustrating this can be as most of us use it for production in our field of work. But hang in there, the Microsoft community does respond.

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  1. Anonymous
    2023-09-08T06:51:33+00:00

    Same issue here as of 8th Sep.

    No solution found so far.

    Tried with small file (.wav 217 KB), still stopped at 94%.

    Need to be fixed.

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  2. Anonymous
    2023-09-08T01:45:03+00:00

    Hi there

    I am having the same issue, transcription is stopping at 94% and doing that for all sound files, no matter what the size is. I have checked my OneDrive storage space and have ample space there so that's not an issue. This is hindering my productivity big time and my turnaround times are affected - can you plesae look into this urgently and give me a solution?

    Thanks

    Jaspreet

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  3. Anonymous
    2023-09-07T22:04:53+00:00

    Hi when i am trying to do audio transcriptions in word online and it stops when it gets to 94%

    I have checked my storage and I have lots of room

    I am experiencing the same problem. OneNote and Word both stop transcribing at 94%. I have tried different sized files 1MB to 32MB and received the same result. Is there an ETA for when this will be fixed?

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  4. Anonymous
    2023-09-07T15:43:38+00:00

    Same problem stopping at 94% on Sept 7, 23. It is working on line ok so as a work around, log into your Microsoft account on line and use the on line version of Word.

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