Unable to use Microsoft To Do list on my Mac.

Anonymous
2023-09-21T17:10:53+00:00

Mac version : Ventura 13.5.2

To List version : 2.102

Unable to use todo list on Mac. Have tried installing and re-installing multiple times, didn't help. Cannot do any action,

  1. Type in a task and hit enter nothing happens
  2. Goto setting and account, nothing happens
Microsoft 365 and Office | Microsoft To Do | Other

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  1. Anonymous
    2023-11-05T10:02:11+00:00

    Yes! Thank you for the clear instructions. It worked perfectly for me. You've been so helpful.

    I did this.

    • Uninstall the To Do Mac app
    • Open Finder and press CMD+Shift+G- Enter “~/Library/Group Containers” and delete “UBF8T346G9.com.microsoft.to-do-mac” folder- Press CMD+Shift+G- Enter “~/Library/Containers” and delete “Microsoft To Do” folder (might not be there and you can skip this.- Restart your device, download the app from the App Store and check.

    Worked for me earlier today.

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    4 people found this answer helpful.
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  2. Anonymous
    2023-11-01T22:05:19+00:00

    I did this.

    • Uninstall the To Do Mac app
    • Open Finder and press CMD+Shift+G- Enter “~/Library/Group Containers” and delete “UBF8T346G9.com.microsoft.to-do-mac” folder- Press CMD+Shift+G- Enter “~/Library/Containers” and delete “Microsoft To Do” folder (might not be there and you can skip this.- Restart your device, download the app from the App Store and check.

    Worked for me earlier today.

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    30+ people found this answer helpful.
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  3. Anonymous
    2023-11-01T17:03:52+00:00

    I am having the same issue with multiple computers here in our office. Very frustrating. ToDo works on the web, but the Mac app does not respond. I am on OS 12.6.8

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    2 people found this answer helpful.
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  4. Anonymous
    2023-11-01T14:18:40+00:00

    I have the same issue.

    I cannot login, where the 2 initials of my username should be theres just a # and if I click on it and select anything nothing happens.

    If I select preferences from the menu nothing happens.

    It has been like this for over a month now.

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    30+ people found this answer helpful.
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  5. Anonymous
    2023-10-27T16:52:44+00:00

    I have the same exact issues. All the solutions provided by Microsoft had no effect.

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    10+ people found this answer helpful.
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