One Note keeps switching from drawing (Apple Pencil) to Text Mode. I am using the App on an iPad.

Anonymous
2023-04-08T06:44:54+00:00

Please help me fix this.

Microsoft 365 and Office | OneNote | For education | iOS

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  1. Anonymous
    2023-05-01T08:35:08+00:00

    Dear User55679972,

    Sorry for the inconvenience the issue caused in our environment.

    Please contact the administrator in your company if you aren't the administrator and let him open a support ticket to our related team as soon as possible by the steps in the following article. They may further investigate the issue from your side and help you fix it directly in your environment.

    Get support - Microsoft 365 admin | Microsoft Learn

    How do I find my Microsoft 365 admin? - Microsoft Support

    Thanks for your effort and time!

    Sincerely

    Cliff | Microsoft Community Moderator

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  2. Anonymous
    2023-05-02T07:55:46+00:00

    I have used the Feedback issue as this has been driving me mad for weeks now. How ling will it take to be resolved?

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  3. Anonymous
    2023-05-02T08:36:17+00:00

    Dear Kay,

    Thanks for your updates and reply.

    The related team may take some time to check the submitted feedback on the Feedback platform.

    I also suggest you contact the administrator in your company if you aren't the administrator and let him open a support ticket to our related team as soon as possible by the steps in the following article. They may further investigate the issue from your side and help you fix it directly in your environment.

    Get support - Microsoft 365 admin | Microsoft Learn

    How do I find my Microsoft 365 admin? - Microsoft Support

    Thanks for your effort and time!

    Sincerely

    Cliff | Microsoft Community Moderator

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  4. Anonymous
    2023-05-03T07:18:08+00:00

    Possible solution:

    For me, the update helped. At first. Then it start happening again an again. Then I noticed it happen with notebooks that are not synchronised. So I synchronised all notebooks (2 notebooks with more than 50 sections - clients) on my PC and also on my iPad. And now it works ok. We will see what the future will bring. :)

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  5. Anonymous
    2023-05-03T08:59:38+00:00

    Dear Cliff Gu,

    would"t it be much more user friendly for you and your co-workers to inform your related team than writing numerous, more than 25 answers, to us users to do the same. Just inform them that more millions of users have this same problem? Open up a support ticket. Get support - Microsoft 365 admin | Microsoft Learn.

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    2 people found this answer helpful.
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