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Please help me fix this.
A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Maybe try with synchronising?
For me the update to new iOS have solved the problem until I stumbled on notes that weren't synchronised yet. Exactly the same symptoms. After synchronisation it is ok. I hope ;).
I’m experiencing the same problem as @matthew and followed all the mentioned steps MS recommended…. It’s really frustrating and I have tones of notes on OneNote as I’ve been using it on daily basis. I hope this problem get sorted out very soon!
Dear Mam,
If the issue persists after you update the version number of iOS, I suggest you contact the administrator in your company or organization and let him open a support ticket to our related team as soon as possible by the steps in the following article so that they can help you fix the specific issue in your environment.
Get support - Microsoft 365 admin | Microsoft Learn
How do I find my Microsoft 365 admin? - Microsoft Support
Thank you for your effort and time!
Sincerely
Cliff | Microsoft Community Moderator
This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
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Upgrading to iOS 16.4.1 did not solve the issue for me.
Even turning off scribble doesn’t work effectively. In trying to select a pencil colour I am repeatedly fighting against OneNote trying to force text mode on.
My reproduction steps would even be as simple as opening any page typing in a header, then starting to use an Apple Pencil 2 on the page.
If I change to the lasso tool first, then select a pencil colour I have more success but it is temporary and text mode will always try and force itself on.
My device is an iPad Pro 3rd generation.
This bug really does render OneNote unusable for pencil note taking.
I have the same issue. I am using an iPad Air 5 and I updated to 16.4.1 and turned off Scribble but every time I want to switch to the eraser or a different colour pencil, it switches to Text mode.