One Note keeps switching from drawing (Apple Pencil) to Text Mode. I am using the App on an iPad.

Anonymous
2023-04-08T06:44:54+00:00

Please help me fix this.

Microsoft 365 and Office | OneNote | For education | iOS

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

63 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

    Comments have been turned off. Learn more

  2. Anonymous
    2023-04-12T10:19:11+00:00

    I'm facing the same issue on my iPad. This has started since my last recent most update. Kindly fix it as soon as possible.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments
  3. Anonymous
    2023-04-12T15:05:32+00:00

    Dear All,

    Please first check whether you have updated the version number of the iOS to 16.4.1. If no, I suggest you update the version number , restart the iPad and then open the OneNote app to see whether the issue goes away in your environments.

    If the issue persists in your environments, I suggest you use the built-in Feedback option to report the issue to our related team as soon as possible.

    You can report the issue with the issue description together there.

    Thanks for your effort and time!

    Sincerely,

    Cliff | Microsoft Community Moderator

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  4. Anonymous
    2023-04-13T03:32:01+00:00

    The issue still persists after the iOS update to 16.4.1. I already sent the feedback 2 days ago. Help me with this. I had to open and close the One Note app at least 20-30 times an hour while im working on it.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments
  5. Anonymous
    2023-04-13T16:26:17+00:00

    Dear Dr. Mallapu,

    Thanks for your updates and letting us know the current situation in your environment.

    It may take some time for the related team to see the issue details for further investigation.

    If the issue is urgent and you aren't the administrator in your environment, you can also contact the administrator in your company or organization and let him open a support ticket to our related team as well by the steps in the following article.

    Get support - Microsoft 365 admin | Microsoft Learn

    How do I find my Microsoft 365 admin? - Microsoft Support

    Sorry for that our category may have limited resources on further fixing the issue from our side.

    Thanks for your understanding and have a nice day!

    Sincerely,

    Cliff | Microsoft Community Moderator

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments