One Note keeps switching from drawing (Apple Pencil) to Text Mode. I am using the App on an iPad.

Anonymous
2023-04-08T06:44:54+00:00

Please help me fix this.

Microsoft 365 and Office | OneNote | For education | iOS

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  1. Anonymous
    2023-09-08T17:12:50+00:00

    I have reported this multiple times. Nothing changes.

    This is purely a microsoft issue.

    I've switched to goodnotes, it works infinitely better.

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  2. Anonymous
    2023-09-11T14:12:07+00:00

    Dear Shayna,

    I suggest you first turn off both Draw Mode and Text Mode, reset the OneNote app via the steps in Reset Microsoft OneNote between users on a shared iPad or iPhone - Microsoft Support, restart the iPad and then re-open the OneNote app on your iPad, enable Draw Mode to see if the issue goes away in your environment.

    Welcome to share any updates when you have time if you need further help on this issue.

    Thanks for your effort and time.

    Sincerely,

    Cliff | Microsoft Community Moderator

    This is not working in iPad Air 4. Many of my friends have this issue. It’s so annoying.

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  3. Anonymous
    2023-09-12T03:34:17+00:00

    Dear Dhar,

    If you haven't opened the issue to our related team and you are a tenant administrator, I suggest you open a support ticket to our related team as soon as possible.

    If no, please contact the administrator to do that.

    The related team may help you further investigate and fix the issue at their side.

    Thanks for your effort and time.

    Sincerely,

    Cliff | Microsoft Community Moderator

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