One Note keeps switching from drawing (Apple Pencil) to Text Mode. I am using the App on an iPad.

Anonymous
2023-04-08T06:44:54+00:00

Please help me fix this.

Microsoft 365 and Office | OneNote | For education | iOS

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  1. Anonymous
    2023-08-10T08:01:12+00:00

    Hi,

    This is now a problem for 4 full months.

    Yes I have a business standard licence of O 365, but I am a one man band.

    If it was working for a few years and simply stopped it must be a simple solution to start working again.

    You on Microsoft side just have to put attention on it for 2 hours.

    If you now want to tell me I should contact my IT admin, well I would actually like you contact someone from your Microsoft , in private time, to solve this.

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  2. Anonymous
    2023-08-10T08:07:20+00:00

    Except it does not solve it….—

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  3. Anonymous
    2023-08-10T08:09:38+00:00

    Well it is not ok and it does the same thing. Back to text mode. The only, in front of a customers - beyond embarasing thnig, solution baypass is a lassso tool and then back to draw mode. Until I want to change a pen colour again.

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  4. Anonymous
    2023-08-10T08:10:29+00:00

    Did you manage to solve the problem you have succesfuly reproduced?

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  5. Anonymous
    2023-08-10T08:33:47+00:00

    I deleted and reinstalled yesterday and enjoyed a good hour of normality. Then after some unknow click sequences it reverted back to normal.

    And no explanation but must be related to so sequencing that results in reveerting to Text Mode-ie jumping from eraser to pencil or Home to Draw?

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