One Note keeps switching from drawing (Apple Pencil) to Text Mode. I am using the App on an iPad.

Anonymous
2023-04-08T06:44:54+00:00

Please help me fix this.

Microsoft 365 and Office | OneNote | For education | iOS

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  1. Anonymous
    2023-05-02T08:36:17+00:00

    Dear Kay,

    Thanks for your updates and reply.

    The related team may take some time to check the submitted feedback on the Feedback platform.

    I also suggest you contact the administrator in your company if you aren't the administrator and let him open a support ticket to our related team as soon as possible by the steps in the following article. They may further investigate the issue from your side and help you fix it directly in your environment.

    Get support - Microsoft 365 admin | Microsoft Learn

    How do I find my Microsoft 365 admin? - Microsoft Support

    Thanks for your effort and time!

    Sincerely

    Cliff | Microsoft Community Moderator

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  2. Anonymous
    2023-05-02T07:55:46+00:00

    I have used the Feedback issue as this has been driving me mad for weeks now. How ling will it take to be resolved?

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  3. Anonymous
    2023-05-01T08:35:08+00:00

    Dear User55679972,

    Sorry for the inconvenience the issue caused in our environment.

    Please contact the administrator in your company if you aren't the administrator and let him open a support ticket to our related team as soon as possible by the steps in the following article. They may further investigate the issue from your side and help you fix it directly in your environment.

    Get support - Microsoft 365 admin | Microsoft Learn

    How do I find my Microsoft 365 admin? - Microsoft Support

    Thanks for your effort and time!

    Sincerely

    Cliff | Microsoft Community Moderator

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  4. Anonymous
    2023-04-30T17:35:33+00:00

    Upgrading to iOS 16.4.1 did not solve the issue for me.

    Even turning off scribble doesn’t work effectively. In trying to select a pencil colour I am repeatedly fighting against OneNote trying to force text mode on.

    My reproduction steps would even be as simple as opening any page typing in a header, then starting to use an Apple Pencil 2 on the page.

    If I change to the lasso tool first, then select a pencil colour I have more success but it is temporary and text mode will always try and force itself on.

    My device is an iPad Pro 3rd generation.

    This bug really does render OneNote unusable for pencil note taking.

    I have the same issue. I am using an iPad Air 5 and I updated to 16.4.1 and turned off Scribble but every time I want to switch to the eraser or a different colour pencil, it switches to Text mode.

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