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Dear Kay,
Thanks for your updates and reply.
The related team may take some time to check the submitted feedback on the Feedback platform.
I also suggest you contact the administrator in your company if you aren't the administrator and let him open a support ticket to our related team as soon as possible by the steps in the following article. They may further investigate the issue from your side and help you fix it directly in your environment.
Get support - Microsoft 365 admin | Microsoft Learn
How do I find my Microsoft 365 admin? - Microsoft Support
Thanks for your effort and time!
Sincerely
Cliff | Microsoft Community Moderator