One Note keeps switching from drawing (Apple Pencil) to Text Mode. I am using the App on an iPad.

Anonymous
2023-04-08T06:44:54+00:00

Please help me fix this.

Microsoft 365 and Office | OneNote | For education | iOS

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  1. Anonymous
    2023-08-11T01:01:28+00:00

    Dear All,

    Thanks for your updates and I understand that the issue should be solved as soon as possible.

    As the issue is a feature issue, I'm afraid that it needs to be resolved by the related team directly.

    If you buy the Microsoft 365 business subscription and have only one license, you should be the administrator of the subscription. You should be able to go to the Microsoft 365 admin center to open a support ticket. After submitting the ticket, the engineers there will contact you with the live-chat support and help you fix the issue at their side.

    About admin roles in the Microsoft 365 admin center - Microsoft 365 admin | Microsoft Learn

    If you don't know how to find the administrator in your organization, you can refer to the detailed information in How do I find my Microsoft 365 admin? - Microsoft Support.

    Sorry for that our category may have limited channel on contacting the related team.

    Thanks for your understanding and have a nice day!

    Sincerely

    Cliff | Microsoft Community Moderator

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  2. Anonymous
    2023-08-10T10:43:32+00:00

    I have just created a completely new notebook. A few pages. For first two minutes it works.

    I have functional 4 Notebooks with a lot of sections with pages for every workday. Copiing to a new Notebooks?

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  3. Anonymous
    2023-08-10T10:40:27+00:00

    What if it is related to old vs new template used? If it depends when a template was created?

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  4. Anonymous
    2023-08-10T08:33:47+00:00

    I deleted and reinstalled yesterday and enjoyed a good hour of normality. Then after some unknow click sequences it reverted back to normal.

    And no explanation but must be related to so sequencing that results in reveerting to Text Mode-ie jumping from eraser to pencil or Home to Draw?

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  5. Anonymous
    2023-08-10T08:10:29+00:00

    Did you manage to solve the problem you have succesfuly reproduced?

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