One Note keeps switching from drawing (Apple Pencil) to Text Mode. I am using the App on an iPad.

Anonymous
2023-04-08T06:44:54+00:00

Please help me fix this.

Microsoft 365 and Office | OneNote | For education | iOS

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  1. Anonymous
    2023-04-12T15:05:32+00:00

    Dear All,

    Please first check whether you have updated the version number of the iOS to 16.4.1. If no, I suggest you update the version number , restart the iPad and then open the OneNote app to see whether the issue goes away in your environments.

    If the issue persists in your environments, I suggest you use the built-in Feedback option to report the issue to our related team as soon as possible.

    You can report the issue with the issue description together there.

    Thanks for your effort and time!

    Sincerely,

    Cliff | Microsoft Community Moderator

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  2. Anonymous
    2023-04-12T10:19:11+00:00

    I'm facing the same issue on my iPad. This has started since my last recent most update. Kindly fix it as soon as possible.

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  4. Anonymous
    2023-04-10T15:10:13+00:00

    Dear All,

    Thanks for your updates and kindness.

    After some tests, I can reproduce the issue now in our environment. AS the issue may be related to the version number of the OneNote app on iPad and may need to involve our related team to be fixed directly, I kindly suggest you use the built-in Feedback option to report the issue to our related team as soon as possible so that they can be aware of the issue for further investigation.

    @Phone, thanks for sharing the suggestion and idea here.

    Sorry for that our category may have limited resources on fixing the issue from our side.

    Thanks for your understanding and have a nice day!

    Sincerely,

    Cliff | Microsoft Community Moderator

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  5. Anonymous
    2023-04-08T09:54:20+00:00

    I am facing the same problem, it is an issue due to update version16.72.

    For urgent, I found that we can use the drawing pencil temporarily by turning the "Scribble" option off in Apple Pencil Setting, though the keyboard will pop up every time when switching between tools.

    Hope they fix this issue soon.

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    10+ people found this answer helpful.
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