One Note keeps switching from drawing (Apple Pencil) to Text Mode. I am using the App on an iPad.

Dear Mam,

If the issue persists after you update the version number of iOS, I suggest you contact the administrator in your company or organization and let him open a support ticket to our related team as soon as possible by the steps in the following article so that they can help you fix the specific issue in your environment.

Get support - Microsoft 365 admin | Microsoft Learn

How do I find my Microsoft 365 admin? - Microsoft Support

Thank you for your effort and time!

Sincerely

Cliff | Microsoft Community Moderator

I’m experiencing the same problem as @matthew and followed all the mentioned steps MS recommended…. It’s really frustrating and I have tones of notes on OneNote as I’ve been using it on daily basis. I hope this problem get sorted out very soon!

Maybe try with synchronising?

For me the update to new iOS have solved the problem until I stumbled on notes that weren't synchronised yet. Exactly the same symptoms. After synchronisation it is ok. I hope ;).

Hi

I'm still struggling with the same issue.

I noticed that this happens almost every time I paste a screenshot.

Kindly look into this matter and resolve the issue.

Dear Matthew,

Thanks for sharing the experience here.

As updating the operating system to the latest one doesn't solve the issue in your environment, I suggest you contact the administrator in your company or organization and let him open a support ticket to our related team as soon as possible by the steps in the following article.

Get support - Microsoft 365 admin | Microsoft Learn

How do I find my Microsoft 365 admin? - Microsoft Support

Sorry for that our category may have limited resources on further fixing the issue from our side.

Thanks for your understanding and have a nice day!

Sincerely,

Cliff | Microsoft Community Moderator