One Note keeps switching from drawing (Apple Pencil) to Text Mode. I am using the App on an iPad.

Anonymous
2023-04-08T06:44:54+00:00

Please help me fix this.

Microsoft 365 and Office | OneNote | For education | iOS

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  1. Anonymous
    2023-05-01T08:35:08+00:00

    Dear User55679972,

    Sorry for the inconvenience the issue caused in our environment.

    Please contact the administrator in your company if you aren't the administrator and let him open a support ticket to our related team as soon as possible by the steps in the following article. They may further investigate the issue from your side and help you fix it directly in your environment.

    Get support - Microsoft 365 admin | Microsoft Learn

    How do I find my Microsoft 365 admin? - Microsoft Support

    Thanks for your effort and time!

    Sincerely

    Cliff | Microsoft Community Moderator

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  3. Anonymous
    2023-04-28T04:35:39+00:00

    Dear Mam,

    If the issue persists after you update the version number of iOS, I suggest you contact the administrator in your company or organization and let him open a support ticket to our related team as soon as possible by the steps in the following article so that they can help you fix the specific issue in your environment.

    Get support - Microsoft 365 admin | Microsoft Learn

    How do I find my Microsoft 365 admin? - Microsoft Support

    Thank you for your effort and time!

    Sincerely

    Cliff | Microsoft Community Moderator

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  4. Anonymous
    2023-04-27T11:20:49+00:00

    I’m experiencing the same problem as @matthew and followed all the mentioned steps MS recommended…. It’s really frustrating and I have tones of notes on OneNote as I’ve been using it on daily basis. I hope this problem get sorted out very soon!

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  5. Anonymous
    2023-04-20T05:03:27+00:00

    Maybe try with synchronising?

    For me the update to new iOS have solved the problem until I stumbled on notes that weren't synchronised yet. Exactly the same symptoms. After synchronisation it is ok. I hope ;).

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