Word is very laggy when modifying styles

Anonymous

I am experiencing a very strange behavior in Word. The app becomes very unstable and slow to respond when I have the styles editing view open. This is the only time that I can tell when this slow behavior occurs. In all other respects, Word appears to be working properly, with no lagging or other issues. I have tried the online repair tool, and even uninstalling and reinstalling Word via Microsoft 365. So far, nothing has solved the problem. This issue only recently started, and I have no idea why or how to fix it. Any help or suggestions are greatly appreciated.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

Answer accepted by question author

Anonymous

All,

I have contacted Grammarly and they have come back to me with the news that they have been able to replicate the behavior and have submitted the case to their developers. They have also stated that it might take a little bit of time to get it fixed. In the meantime, for those who cannot live without it, there is a Grammarly application called 'Grammarly for Microsoft Office' that is actually working (I have tested it myself and seems to be working all right). The other temporary action you may take short of uninstalling the app is to disable it by clicking on its logo and selecting the Options button, and then clicking 'Turn off suggestions in...'.

Hope all helps until a permanent fix is available.

0 comments

Answer accepted by question author

Anonymous

Dear All,

Thanks for your updates and sharing the solution here.

I'm glad to hear that you have found the root cause of the issue.

For other members to find the updates here, I'll summarize the issue as follows.

Issue Symptom:

==================

Word is slow or unable to respond when modifying the styles.

Issue Environment:

==================

Word

Possible root cause:

===================

Grammarly may cause the issue.

Possible solution:

==================

Uninstall Grammarly and report to Grammarly and open a support ticket to our related team to check whether there are some updates fixing the issue.

Thanks for your effort and have a nice day!

Sincerely

Cliff | Microsoft Community Moderator

0 comments

45 additional answers

Suzanne S Barnhill 279.4K Reputation points MVP Volunteer Moderator

2023-05-31T01:31:17+00:00

You are not the first user to report this problem. Since no one seems to have a solution, you should report it to Microsoft using File | Feedback.
Was this answer helpful?

0 comments No comments
Anonymous

2023-05-30T22:08:00+00:00

Thank you for your response. I initially thought an add-in might be causing the issue. So, I tried both disabling and then completely removing all add-ins. Neither approach solved the issue. I don't, then, think it is an add-in issue.

As you requested, here is a screenshot of my account page, with private information redacted. I also included a screenshot of the dialog box that is open when the lag starts. Strangely, it is only this dialog box, the modify style dialog box that seems to be an issue.
Was this answer helpful?

0 comments No comments
Anonymous

2023-05-30T04:06:02+00:00

Dear Trevor,

As the issue only arose recently, may I know what you did before the issue occurred?

Are there some add-ins installed on Word? If yes, I suggest you temporarily disable all add-ins and then restart Word to see if that is the root cause.

Meanwhile, please upload a full screenshot of the Account page in the Word application you are using for our reference. You can access the page via clicking on File>Account.

Note: remove any private information before uploading the screenshots.

Sincerely

Cliff | Microsoft Community Moderator
Was this answer helpful?

0 comments No comments