I'm getting the error message "stock images service failed, please try again" when trying to insert a stock image.

Anonymous

This is similar with 3-D models. I've already tried doing an online repair, re-installing, ensuring all privacy boxes to download online content are ticked. Can anyone assist with how this can be fixed?

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Anonymous

Hi everyone, a Microsoft Engineer has been in touch. The issue was a default internet setting that was checked preventing me accessing stock images.

Solution:

Open "internet properties" in the start menu.
navigate to the "advanced" tab and scroll down to "Security".
uncheck the box "Do not save encrypted pages to disk"

That worked for me. Hope it helps.

Jay

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42 additional answers

Anonymous

2024-01-31T12:53:35+00:00

Permissions, probably Group Policy preventing access.
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Anonymous

2024-01-31T12:44:58+00:00

I have internet options, but there are only two tabs: "general" and "content"
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Anonymous

2024-01-31T12:35:26+00:00

Which O/S are you running?

For Windows 10/11 left click on the start button and type internet then select Internet Options.
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Anonymous

2024-01-31T11:37:22+00:00

I don't have those options in control panel. For over two weeks IT in the company I work for is trying to find a solution.

They've send me this method, but unfortunately it's impossible on my computer.
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