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We are using shared reports from a sharepoint having the convenience of accessing these reports via browser. But a few days ago, certain users are having problems with these reports, because when they access them, they see gibberish rather than normal text. This does not happen when its opened on the desktop app, only when its opened on the browser.
How can I fix this?
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Is there an update on this? I have a report from a user as well that they're also experiencing this. It is odd that it isn't organization wide.
I believe we are waiting for another update to fix the issue. The Microsoft agent has confirmed it is "service related" meaning its an issue on their side.
I have the same problem using Edge and Chrome. But files open up okay on desktop app.
I only have 1 user affected. Any ideas please? Thanks.
I would like to add my name to the list of admins experiencing this issue with users.
Selecting all text and changing the font does work but this is not a fix because the purpose of the web/outlook view is for it to be a quick glance. If you're going to go through all that then you may as well just open it in the full excel program which I have not seen this issue replicated in.
Based on the timing could this have been caused by an update around the 18th as that's when I also received reports of this happening with my users as well.
Do you have any more info on this? I have a couple users at a client having a similar issue with one of their shared documents. They also get a warning that uploads are blocked when opening it in the Excel desktop app.