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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
We are using shared reports from a sharepoint having the convenience of accessing these reports via browser. But a few days ago, certain users are having problems with these reports, because when they access them, they see gibberish rather than normal text. This does not happen when its opened on the desktop app, only when its opened on the browser.
How can I fix this?
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Please contact your admin/IT department create a support ticket via Microsoft 365 Admin Center> Support> New service request.
Any update to this at all? We can't just change the font since we have so many sheets and they all have multiple tabs, etc.
Same fix for us. Change the font from Arial to anything else and the problem is fixed
After trial and error we came across this solution at my org.
Clear cache for all browsers and then restart computer.
From my and my peers testing you should find the doc restored.
We have this issue too and we changed our fonts from Ariel and it looks fine now. It looks like encoding issue for Arial font.