How can I fix a sharepoint excel file that opens in gibberish to normal text?

Anonymous
2023-01-17T12:59:35+00:00

We are using shared reports from a sharepoint having the convenience of accessing these reports via browser. But a few days ago, certain users are having problems with these reports, because when they access them, they see gibberish rather than normal text. This does not happen when its opened on the desktop app, only when its opened on the browser.

How can I fix this?

Microsoft 365 and Office | Excel | For business | Windows

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  1. Anonymous
    2023-03-24T13:22:16+00:00

    Please contact your admin/IT department create a support ticket via Microsoft 365 Admin Center> Support> New service request.

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  2. Anonymous
    2023-03-02T12:18:42+00:00

    None of these suggestions has helped.

    Changing font, magnification level, double clicking on a single cell.

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  3. Anonymous
    2023-02-22T14:51:35+00:00

    Our clients are experiencing the same issue with some users opening excel sharepoint files. What's the progress on a fix?

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  4. Anonymous
    2023-01-25T18:03:08+00:00

    It seems service incident related. It will be resolved soon.

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  5. Anonymous
    2023-01-25T17:14:03+00:00

    This is happening in my organization as well. The issue only occurs in OWA. In some instances, it will change to the appropriate text when the magnification level is changed, or some other property is changed. And I cannot replicate the issue in that moment, once it changes back to normal.

    My entire organization uses OWA and very commonly previews files in-browser. This will be very confusing for them. We did not change any settings in our admin/org portal. Is it possible that something in this month's Microsoft Patch Tuesday has resulted in this issue?

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