PowerPoint Slide goes black while in presenter view when casting from android phone or tablet to projector

Anonymous
2023-06-02T05:45:42+00:00

While using a Samsung Galaxy S20 Ultra 5G or my Samsung A8 Plus tablet and using presentation view, the screen will go black while casting to my projector XGIMI Elfin Mini. This only happens in presentation view. If I don't use presentation view then I can cast the PowerPoint but I cannot see my notes. I connected my projector directly to my laptop via hdmi and I had no problem in presenter view to see my notes and the full presentation from the projector.

There is something wrong with presenter view when casting only.

Microsoft 365 and Office | PowerPoint | For home | Windows

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  1. Anonymous
    2023-07-21T20:52:19+00:00

    Hello

    Please note that please always follow your current posts. Although our upgrade team has not been able to respond positively yet.

    We recommend that you check this thread from time to time, as possible fixes may be shared with you as soon as possible.

    Sincerely

    Khou Sun

    Microsoft Community Moderator

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  2. Anonymous
    2023-07-21T21:18:23+00:00

    I've seen some others report on this as well. It's a real shame. It would be nice to use the presenter view on these tablets and phones. Hopefully there is a fix.

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  3. Anonymous
    2023-07-26T07:57:36+00:00

    Hi

    We just want to let you know, that the PowerPoint engineering team is now also engaged with your current issue.

    They have not yet provided any positive updates yet, but we will make sure to reach out to them today.

    Then we will share any information that they provide us to you. As soon as possible.

    Sincerely

    Khou Sun

    Microsoft Community Moderator

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  4. Anonymous
    2023-07-26T13:12:17+00:00

    Hopefully they will find the solution. It is a shame not to be able to use these features, as presenter view is very useful.

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  5. Anonymous
    2023-08-03T03:59:12+00:00

    Hello

    We just want to let you know that we are still waiting for an update from the PowerPoint engineering team about your current concern.

    Let me reach out to them to day, to check if there is a possible fix on your current problem.

    We will update you, as soon as we get a response from them.

    Your patience on this matter is much appreciated.

    Sincerely

    Khou Sun

    Microsoft Community Moderator

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