PowerPoint Slide goes black while in presenter view when casting from android phone or tablet to projector

Anonymous
2023-06-02T05:45:42+00:00

While using a Samsung Galaxy S20 Ultra 5G or my Samsung A8 Plus tablet and using presentation view, the screen will go black while casting to my projector XGIMI Elfin Mini. This only happens in presentation view. If I don't use presentation view then I can cast the PowerPoint but I cannot see my notes. I connected my projector directly to my laptop via hdmi and I had no problem in presenter view to see my notes and the full presentation from the projector.

There is something wrong with presenter view when casting only.

Microsoft 365 and Office | PowerPoint | For home | Windows

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  1. Anonymous
    2023-07-19T14:26:35+00:00

    I've also been experiencing this since 2022. I reported it multiple times via the "send feedback" option, but never got a reply. I just gave up on using PowerPoint on my S10+ or S23 Ultra since the "Presenter View" checkbox was removed. I am able to present on my Tab S8 since I can still disable "Presenter View" there.

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  2. Anonymous
    2023-07-18T15:56:00+00:00

    Hi

    We would like to get back to you as we tried to check for an update from our escalation team.

    It seems, that there is still no recent updates from their end.

    So we would like you please give us more time. We will surely update you once a possible fix has been found as soon as possible.

    Sincerely

    Khou Sun

    Microsoft Community Moderator

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  3. Anonymous
    2023-07-13T16:22:50+00:00

    Thanks for the update, looking forward to possible solutions.

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  4. Anonymous
    2023-07-13T14:08:55+00:00

    Hello

    We just want to give you an update about your current concern.

    That it is still under extensive investigation from our MS Office Escalation team.

    We will provide you with further updates, once they provide us with the best possible solution to your current problem.

    Your patience on this matter is much appreciated,

    Sincerely

    Khou Sun

    Microsoft Community Moderator

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  5. Anonymous
    2023-07-07T14:44:43+00:00

    Thank you for the update. I am certainly keeping up on this thread. Looking forward to any possible solutions.

    Marko.

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