PowerPoint Slide goes black while in presenter view when casting from android phone or tablet to projector

Anonymous
2023-06-02T05:45:42+00:00

While using a Samsung Galaxy S20 Ultra 5G or my Samsung A8 Plus tablet and using presentation view, the screen will go black while casting to my projector XGIMI Elfin Mini. This only happens in presentation view. If I don't use presentation view then I can cast the PowerPoint but I cannot see my notes. I connected my projector directly to my laptop via hdmi and I had no problem in presenter view to see my notes and the full presentation from the projector.

There is something wrong with presenter view when casting only.

Microsoft 365 and Office | PowerPoint | For home | Windows

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  1. Anonymous
    2023-09-16T21:22:08+00:00

    I am using a Redmi Note 11 Pro phone, Android 11, and have been having the exact same problem.

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  2. Anonymous
    2023-09-12T05:42:06+00:00

    Hi

    We apologize for the late response, for now we would like to know. If you prefer contacting our live support team to further assist you with this matter?

    We look forward to your reply,

    Sincerely

    Khou Sun

    Microsoft Community Moderator

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  3. Anonymous
    2023-09-10T19:49:13+00:00

    Hello Khou Sun. I received your private message. I don't have anything to add beyond what I have already.

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  4. Anonymous
    2023-09-06T06:51:25+00:00

    Hello Everyone!

    Thanks for providing us with some additional information on your current concern.

    Right now, we encourage you all to file a feedback through the feedback hub option. And after that kindly please share the links of your filed feedbacks to us so we can also monitor it.

    You can send a feedback through the feedback hub by following the steps provided from this link: Send feedback to Microsoft with the Feedback Hub app - Microsoft Support.

    Or if you prefer contacting live support, please let us know so we can provide you with the steps on how to contact live support on your next replies.

    Sincerely

    Khou Sun

    Microsoft Community Moderator

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  5. Anonymous
    2023-09-05T04:09:06+00:00

    You are right, and i stil sending the feedback regularly. Its annoying that I have to take the laptop even for short presentation. This is not how i imagine 1st class service.

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