PowerPoint Slide goes black while in presenter view when casting from android phone or tablet to projector

Anonymous
2023-06-02T05:45:42+00:00

While using a Samsung Galaxy S20 Ultra 5G or my Samsung A8 Plus tablet and using presentation view, the screen will go black while casting to my projector XGIMI Elfin Mini. This only happens in presentation view. If I don't use presentation view then I can cast the PowerPoint but I cannot see my notes. I connected my projector directly to my laptop via hdmi and I had no problem in presenter view to see my notes and the full presentation from the projector.

There is something wrong with presenter view when casting only.

Microsoft 365 and Office | PowerPoint | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

55 answers

Sort by: Most helpful
  1. Anonymous
    2023-11-30T01:17:09+00:00

    I don't think they are very keen on fixing the issue. At least they could come out and say it instead of pretending to care. I think that is worse.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2023-11-29T23:30:03+00:00

    Same problem here with a Samsung Galaxy S22+

    I think it is a shame that a serious problem using PowerPoint is still here after months the user have reported it!

    Shame on Microsoft

    Strange behaviour instead with my Tablet Samsung S6
    If I click on the presenting button the problem is there as well. If, instead, I enter the menu "presentation" and at that point I click on "presenting from the beginning" button, in this case the screen doesn't turn balck anymore.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2023-11-09T23:06:24+00:00

    Thanks for your imput unfortunately this is not the case the problem appears on android only.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2023-11-09T21:53:20+00:00

    Not sure if this is exactly the same issue that you are/were having but in my case presenting in full screen would break my display mirroring settings. Here's how I fixed it.

    1. Launch Powerpoint
    2. Go to the Slide Show Menu
    3. Click on "Set Up Slide show"

    You should see a window like this.

    Image

    You should be able to select the display that you want the presentation to be on and not blank out on you.

    Hope that this helps you or someone else out.

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2023-11-07T11:33:20+00:00

    That is obvious i actually did go through trouble shooting with samsung team they did actually tried to help. Microsoft doesnt care about paying customers.

    Was this answer helpful?

    0 comments No comments