Insert online pictures is not working. Does anyone have any ideas to fix my issues? (Word, Excel and PowerPoint)

I have the same setup. This worked for me, also, after I had to re-activate Office 2016 with my original activation key. Thanks!!

I have the exact same issue, but I am not given the option to re-activate Office 2016. It is automatically using my usual Microsoft account, after following JimReynolds_143 suggestion. Could there be problems with the account therefore?

This is really annoying. It used to work fine.

I had the same problem (Windows 10, Office Pro 2016) and finally got it solved after 3 1/2 hours on chat and phone with Microsoft Support.

The fix was to create a new user profile (just like what JimR had to do).

Of course, this generated a whole other set of problems, but they are readily fixable, just time consuming.

Hope this works for you!

Ruth

P.S. I had to run a repair on Acrobat to get the PDFMaker reinstalled after Office add-ins couldnt recognize the COM dll.

same with me it was working but now same notification I m getting

same with me it was working but now same notification I m getting

Hi Sonia-I had to set up a new user profile to fix it. A huge pain but it did the trick.

The reply strings still have not solved the issue. Very frustrating....sometimes I can insert one online picture in a Powerpoint presentation, then a minute later I want to insert another online picture, and I get the error message. I believe it has to do with the link within the application to the "bing" search engine connection as that is the default search engine Microsoft uses to search for photos....