Insert online pictures is not working. Does anyone have any ideas to fix my issues? (Word, Excel and PowerPoint)

Anonymous
2023-05-14T16:27:26+00:00

I have tried all online fixes but nothing is working; inetcpl.cpl, uninstalling & reinstalling, advanced options internet explorer & updating microsoft office. It just started giving me this error a couple of days ago.

Microsoft 365 and Office | Word | For home | Other

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  1. Stefan Blom 352.1K Reputation points MVP Volunteer Moderator
    2023-06-19T18:24:23+00:00

    There have been some reports over the past months that features in Word which require online access are not working properly. Usually, the issue is intermittent. That said, you should report the issue via the feedback facility at https://feedbackportal.microsoft.com/feedback/forum/fb6d67e3-301c-ec11-b6e7-0022481f8472.

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  2. Anonymous
    2023-06-28T17:34:52+00:00

    I have the exact same issue.

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  3. Stefan Blom 352.1K Reputation points MVP Volunteer Moderator
    2023-06-28T19:00:29+00:00

    I have the exact same issue.

    Does this affect all online pictures or just a few? Sometimes, there is a glitch with individual pictures which can't be downloaded.

    Intermittent issues that affect, or appear to affect, all online pictures should be reported, because the error is probably with Microsoft servers. Go to https://feedbackportal.microsoft.com/feedback/forum/fb6d67e3-301c-ec11-b6e7-0022481f8472.

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  4. Anonymous
    2023-06-28T23:26:29+00:00

    It affects all online pictures (Insert Picture Online) and in all Microsoft apps, Excel, Powerpoint, Word.....

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  5. Stefan Blom 352.1K Reputation points MVP Volunteer Moderator
    2023-06-29T00:48:15+00:00

    It affects all online pictures (Insert Picture Online) and in all Microsoft apps, Excel, Powerpoint, Word.....

    In that case, you are probably seeing the server issue that I mentioned. Be sure to report what you see using the feedback mechanism in Word.

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