Insert online pictures is not working. Does anyone have any ideas to fix my issues? (Word, Excel and PowerPoint)

Anonymous
2023-05-14T16:27:26+00:00

I have tried all online fixes but nothing is working; inetcpl.cpl, uninstalling & reinstalling, advanced options internet explorer & updating microsoft office. It just started giving me this error a couple of days ago.

Microsoft 365 and Office | Word | For home | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

87 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2023-12-19T00:14:38+00:00

    Have you tried deleting cookies? particularly the one mentioned several posts ago by ?Mary? I think. you can delete all your cookies or just the one she talks about.

    That said, before the cookie solution was suggested, what worked for me was to create a completely new account on my laptop - a major pain but it solved the problem.

    I tried the cookies solution on my old account and that worked as well. So somebody smarter than me can figure out what the true root cause is...

    One more thing, someone recently said this is not a Word problem which is probably true since I was getting the same error in ppt. However, it certainly seems likely it is a Microsoft problem, so I hope they will figure it out.

    Peace on Earth, Good will to Everybody!

    Ruth

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  2. Anonymous
    2023-12-19T07:15:15+00:00

    Finally got around to trying this solution this morning. I opened an old document and saw that it was possible to insert a bing online picture. Then opened a new document and found that it works there too now.

    Thanks!

    Was this answer helpful?

    0 comments
  3. Anonymous
    2023-12-19T20:48:04+00:00

    still not working for me and I was to have heard back from Microsoft support high end tech to fix this bug.

    I tried in Publisher and in Word. NO LUCK. Does anyone know if it works in the 2021 version?

    Was this answer helpful?

    0 comments
  4. Anonymous
    2024-01-04T14:46:11+00:00

    check your windows firewall setting

    Was this answer helpful?

    0 comments
  5. Anonymous
    2024-01-04T22:20:23+00:00

    Microsoft fixed the bug...can now use clipart in Publisher!

    Was this answer helpful?

    0 comments