Insert online pictures is not working. Does anyone have any ideas to fix my issues? (Word, Excel and PowerPoint)

Anonymous
2023-05-14T16:27:26+00:00

I have tried all online fixes but nothing is working; inetcpl.cpl, uninstalling & reinstalling, advanced options internet explorer & updating microsoft office. It just started giving me this error a couple of days ago.

Microsoft 365 and Office | Word | For home | Other

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  1. Anonymous
    2023-11-21T11:01:39+00:00

    I assume that you have by this stage had your issue resolved. I have been experiencing this over the past couple of days. However the same issue occurs on my personal laptop and my work laptop, which suggests it is not a problem with the software on my gadgets and is a general Microsoft issue.

    I also checked from a different environment in case it was WIFI related, but that is not the case either.

    A similar blip occurred several months ago (possibly around March 23) but resolved itself after a few (very frustrating) days.

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  2. Anonymous
    2023-11-21T14:06:39+00:00

    Hi there - for me the new user account solved the problem. However, way way back in the thread one of the MVPs said that at that time, it was often a problem with a Microsoft server that would resolve after a few days. Apparently, several people had that type of issue.

    However, my problem was persistent and after trying several things and spending a couple of hours on the phone with Microsoft, creating a new user account solved the problem. Which, in turn, tells me that this is definitely a Microsoft problem.

    If you have time, please report your issue to MS support. The more people they hear from, the more likely the are to pay attention to the problem.

    Thanks and Good Luck!

    Ruth

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  3. Anonymous
    2023-11-22T08:30:33+00:00

    I tried everything I could read on this topic, but the only thing that worked for me was trying to insert a local image (from my PC).

    Then I was able to choose "insert a web image" only. Incomprehensible, but it works now. Microsoft.

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  4. Anonymous
    2023-11-22T14:10:25+00:00

    I dont have the issue anymore. How do I close this issue and or delete it out so I won't get replies anymore?

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  5. Stefan Blom 352.1K Reputation points MVP Volunteer Moderator
    2023-11-22T14:43:14+00:00

    I dont have the issue anymore. How do I close this issue and or delete it out so I won't get replies anymore?

    Below the first message (at the top of the thread) click the Subscribe link and then click Unsubscribe. You will not see any future notifications.

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