Insert online pictures is not working. Does anyone have any ideas to fix my issues? (Word, Excel and PowerPoint)

does anyone know if this problem is happening on later versions..i.e. 2021?

I am having this same problem for several days. I use office 2016. does anyone know if this problem is happening on version 2021 or ?

Were you trying to insert a picture into an existing document? I found that the cookie solution doesn’t always work if you do that. It could be that the bad cookie is stored within the document. If that’s what you were doing, try this:

Close all Office apps and follow the steps to delete the cookie as per my previous post. Then open Word and create a new document. Insert an online picture into it. It should succeed. Copy the picture and paste it into your existing document.

If you have a document that triggers this error and you want to insert many pictures into it, then you might want to consider creating a fresh document that doesn’t have the problem and copy/paste all the content across from the other document.

So annoyed i repaired Microsoft office online all programs reinstalled made sure all updates done and all boxes checked Im out of options why is Microsoft office no sorting this out

Thanks Ruth, it took a while to find the key but Inow have my Office Pro 2016 back again.

I have attempted the cookie deletion solution but I still get the same errormessage for online pictures. :-(