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I have tried all online fixes but nothing is working; inetcpl.cpl, uninstalling & reinstalling, advanced options internet explorer & updating microsoft office. It just started giving me this error a couple of days ago.
A family of Microsoft word processing software products for creating web, email, and print documents.
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Finally got around to trying this solution this morning. I opened an old document and saw that it was possible to insert a bing online picture. Then opened a new document and found that it works there too now.
Thanks!
Have you tried deleting cookies? particularly the one mentioned several posts ago by ?Mary? I think. you can delete all your cookies or just the one she talks about.
That said, before the cookie solution was suggested, what worked for me was to create a completely new account on my laptop - a major pain but it solved the problem.
I tried the cookies solution on my old account and that worked as well. So somebody smarter than me can figure out what the true root cause is...
One more thing, someone recently said this is not a Word problem which is probably true since I was getting the same error in ppt. However, it certainly seems likely it is a Microsoft problem, so I hope they will figure it out.
Peace on Earth, Good will to Everybody!
Ruth
i worked with tech and he could not fix problem! He is escalating the issue. I am making cards in Publisher and 365 does not include Publisher!!! GRRRRRR!
Had the same thing happen to me, in loaded Office 365, but my original
product key from Office 2016 worked to activate it.
Any issues with the insertion of online pictures in any version of Word are with the source of the pictures, NOT with Word, whatever version is being used.
A sure-fire work-around for the issues with the source is to use a screen capture program such as Snagit from www.techsmith.com. It can be used to capture anything that appears on your screen with the snagit capture able to be inserted into a Word document either by using Copy and Paste, of the capture can be saved in various graphic formats to your computer from where they can be inserted.