Insert online pictures is not working. Does anyone have any ideas to fix my issues? (Word, Excel and PowerPoint)

Anonymous
2023-05-14T16:27:26+00:00

I have tried all online fixes but nothing is working; inetcpl.cpl, uninstalling & reinstalling, advanced options internet explorer & updating microsoft office. It just started giving me this error a couple of days ago.

Microsoft 365 and Office | Word | For home | Other

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  1. Anonymous
    2023-10-01T18:53:53+00:00

    I'm using Microsoft Office 2016--Could this be the problem? I've tried all the other suggested solutions. I have a new laptop and Windows 11--and for a while there was no problem inserting online pictures. But within the last 2 weeks, I can't get it to work on Word, Power Point or Excel. It keeps saying "Error," Very frustrating.

    My privacy settings allow online content. I've tried shutting down the computer several times---doesn't help.

    I'd glad to buy Microsoft 365 but if that isn't the problem and won't fix it, I don't want to update when I don't seem to need it.

    Thanks.

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  2. Anonymous
    2023-07-30T16:29:39+00:00

    I have the exact same problem.

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  3. Stefan Blom 352.1K Reputation points MVP Volunteer Moderator
    2023-06-29T00:48:15+00:00

    It affects all online pictures (Insert Picture Online) and in all Microsoft apps, Excel, Powerpoint, Word.....

    In that case, you are probably seeing the server issue that I mentioned. Be sure to report what you see using the feedback mechanism in Word.

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  4. Anonymous
    2023-06-28T23:26:29+00:00

    It affects all online pictures (Insert Picture Online) and in all Microsoft apps, Excel, Powerpoint, Word.....

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  5. Stefan Blom 352.1K Reputation points MVP Volunteer Moderator
    2023-06-28T19:00:29+00:00

    I have the exact same issue.

    Does this affect all online pictures or just a few? Sometimes, there is a glitch with individual pictures which can't be downloaded.

    Intermittent issues that affect, or appear to affect, all online pictures should be reported, because the error is probably with Microsoft servers. Go to https://feedbackportal.microsoft.com/feedback/forum/fb6d67e3-301c-ec11-b6e7-0022481f8472.

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