Insert online pictures is not working. Does anyone have any ideas to fix my issues? (Word, Excel and PowerPoint)

Anonymous
2023-05-14T16:27:26+00:00

I have tried all online fixes but nothing is working; inetcpl.cpl, uninstalling & reinstalling, advanced options internet explorer & updating microsoft office. It just started giving me this error a couple of days ago.

Microsoft 365 and Office | Word | For home | Other

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  1. Anonymous
    2023-11-04T22:07:02+00:00

    I'm having the same problem and reported it to Microsoft via the feedback link you posted. Assuming it is a Microsoft server issue, is there anything I can do to my local machine (that I haven't already tried) or do I just have to wait until Microsoft fixes the faulty server?

    (For the record, I went through the repair process, checked my privacy settings, and even emptied out cache, cookies, and temp dir - nothing helped.)

    thanks!

    Ruth

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  2. Anonymous
    2023-10-09T14:26:51+00:00

    I have done all the suggestions in ALL of the answers posted. They do not change anything, I have the same version on my desktop and it works fine on the desktop just DOES NOT WORK ON ANY LAPTOP

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  3. Anonymous
    2023-10-05T13:11:49+00:00

    I'm using Microsoft Office 2016. But I also tried buying Microsoft 365 yesterday (just in case my version was outdated.)

    That did not fix the problem. It used to work fine, until about a month ago. I don't know what changed. But I've seen that many people have this issue (when you google "Online pictures get error message."

    I think it may have something to do with my laptop--I'm going to call the Geek Squad and see if they can diagnose and fix.

    Thanks for your help.

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  4. Stefan Blom 352.1K Reputation points MVP Volunteer Moderator
    2023-05-14T23:45:40+00:00

    You may have to allow Office to access the internet. In a Windows installation, Trust Center is the place to look.

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  5. Stefan Blom 352.1K Reputation points MVP Volunteer Moderator
    2023-05-14T20:31:00+00:00

    Do you see this happening in Word? If so, which version of Word are you running and which operating system?

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