One Drive Stopped Working since April 7th, 2023 and running with MaC OS catalina 10.15.7

Anonymous
2023-04-09T01:55:16+00:00

I have a MacBook Pro mid 2012( The best machines as compared with the current ones) running with OS Catalina 10.15.7, but a couple a days ago my OneDrive stopped working or syncing, I've done everything, installing previous version and also following the recommended ones in some post with no success in the installation.

Installing previous versions of one drive the results are the same, further uninstalling Office 365 and nothing. So was necessary to install a previous version of office 2016 to get again office package, the new version does not run with Catalina 10.15.7, so, my unique alternative is to work with the app in website with a link in desktop.

I would recommend to MS to avoid or prevent with visible notice that the one drive with the last update does not run on Catalina 10.15.7 and give the option to users to keep the previous version.

Until now, I have no fixed the problem with One drive. Suggestions are welcome.

Thanks

Juan

Microsoft 365 and Office | OneDrive | For home | MacOS

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  2. Anonymous
    2023-04-14T20:18:53+00:00

    Also on my both iMacs with latest Catalina, no procedure works. Some problems as al the other users.

    Opening MS-software via the browser is possible, but al my other apps, will not work. So, I have to download/upload. It takes many hours (and frustration) extra to work like this.

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  3. Anonymous
    2023-04-14T21:01:48+00:00

    So I finally managed to get OneDrive working on Catalina 10.15.7. I Uninstalled the current version of OneDrive. Opened OneNote then selects "Help > check for updates" and turned off the Automatic Update in preferences. I then installed version 23.002.0102.0004 of OneDrive and bingo... it started and is now happily updating.... Hope this works for you too.

    This seems to work for me (OneDrive is now syncing). Important is that the automatic updates must be set to OFF in OneNote. Restart required after changing this setting, otherwise OneDrive updates itself before you know.

    I hope this will last till a correct update is coming.

    Thank for the tip (I had nightmares before).

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  5. Anonymous
    2023-04-15T01:18:23+00:00

    Here is what DID work for us (no problems since doing it)! We have a 2013 iMac running Catalina version 10.15.7

    Go to https://support.microsoft.com/en-us/office/onedrive-release-notes-845dcf18-f921-435e-bf28-4e24b95e5fc0 and select the version 23.002.0102.0004 under DEFERRED RING. We didn't need to quit the Standalone Updater on Activity Window.

    But just to be sure, I uninstalled the Microsoft Updater. And since Catalina OS can't be upgraded or used with OneDrive anymore, it was no loss. Uninstalling was easy, here is how: https://www.switchingtomac.com/tutorials/how-to-stop-microsoft-autoupdate-on-mac/

    This may not work for all, but it has been working all day since I did these things.

    Good luck to you. This can be a frustrating problem.

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