One Drive Stopped Working since April 7th, 2023 and running with MaC OS catalina 10.15.7

Anonymous
2023-04-09T01:55:16+00:00

I have a MacBook Pro mid 2012( The best machines as compared with the current ones) running with OS Catalina 10.15.7, but a couple a days ago my OneDrive stopped working or syncing, I've done everything, installing previous version and also following the recommended ones in some post with no success in the installation.

Installing previous versions of one drive the results are the same, further uninstalling Office 365 and nothing. So was necessary to install a previous version of office 2016 to get again office package, the new version does not run with Catalina 10.15.7, so, my unique alternative is to work with the app in website with a link in desktop.

I would recommend to MS to avoid or prevent with visible notice that the one drive with the last update does not run on Catalina 10.15.7 and give the option to users to keep the previous version.

Until now, I have no fixed the problem with One drive. Suggestions are welcome.

Thanks

Juan

Microsoft 365 and Office | OneDrive | For home | MacOS

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  1. Anonymous
    2023-04-11T13:19:06+00:00

    I am having the same issue. I got a notification that the OneDrive app updated on the 7th and I have not been able to use OneDrive since. I have done everything listed by Ravikumar to no avail.

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  2. Anonymous
    2023-04-11T15:14:17+00:00

    I am also having the same problem since 4/9/2023. Nothing has worked (resent, uninstall and reinstall). OneDrive will not work. I am using MacOS Catalina Version 10.15.7.

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  3. Anonymous
    2023-04-11T15:15:16+00:00

    I've tried all of this. None if it works. It appears that OneDrive has suddenly stopped being compatible with MacOS Catalina Version 10.15.7.

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  4. Anonymous
    2023-04-11T15:50:13+00:00

    Just adding to the chorus: I have the same problem. Catalina 10.15.7.

    No cloud icon in toolbar.

    From app folder, computer seems to register that I've selected for opening, but nothing happens.

    Initially I thought that perhaps app needed updating, so I downloaded latest. It wouldn't open either.

    Then I saw the recent discussion threads like this one that confirm OneDrive is now incompatible with Catalina. I sincerely thank all of you who have gone through multiple steps and mountains of frustration only to confirm that none of these steps are working.

    Awaiting solid solution from Microsoft.

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  5. Anonymous
    2023-04-11T18:18:40+00:00

    Same here. Catalina 10.15.7. Upgrading not an option.

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