One Drive Stopped Working since April 7th, 2023 and running with MaC OS catalina 10.15.7

Anonymous
2023-04-09T01:55:16+00:00

I have a MacBook Pro mid 2012( The best machines as compared with the current ones) running with OS Catalina 10.15.7, but a couple a days ago my OneDrive stopped working or syncing, I've done everything, installing previous version and also following the recommended ones in some post with no success in the installation.

Installing previous versions of one drive the results are the same, further uninstalling Office 365 and nothing. So was necessary to install a previous version of office 2016 to get again office package, the new version does not run with Catalina 10.15.7, so, my unique alternative is to work with the app in website with a link in desktop.

I would recommend to MS to avoid or prevent with visible notice that the one drive with the last update does not run on Catalina 10.15.7 and give the option to users to keep the previous version.

Until now, I have no fixed the problem with One drive. Suggestions are welcome.

Thanks

Juan

Microsoft 365 and Office | OneDrive | For home | MacOS

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  1. Anonymous
    2023-04-19T12:49:12+00:00

    Is Microsoft aware and working on this issue. It's causing a major problem from work at home and work at office sharing the OneDrive Files.

    Microsoft is very well aware. No I don't think they're working on it (no announcements on their end that they're working to resolve it, ergo we have no basis to believe that they are). You have to read about how others have resolved the problem and try to replicate their solution (many have reported successful resolution). For example, search google with the following 3 words: onedrive fix catalina . Check out what comes up. All the best!

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  2. Anonymous
    2023-04-19T12:34:26+00:00

    Is Microsoft aware and working on this issue. It's causing a major problem from work at home and work at office sharing the OneDrive Files.

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  3. Anonymous
    2023-04-19T06:32:11+00:00

    Don't delete users. It only worked for an hour and stopped working again.

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  4. Anonymous
    2023-04-19T05:57:56+00:00

    I deleted other users in the computer. OneDrive works again. Very strange

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  5. Anonymous
    2023-04-19T02:21:23+00:00

    This worked for me too! Thanks!

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