One Drive Stopped Working since April 7th, 2023 and running with MaC OS catalina 10.15.7

Anonymous
2023-04-09T01:55:16+00:00

I have a MacBook Pro mid 2012( The best machines as compared with the current ones) running with OS Catalina 10.15.7, but a couple a days ago my OneDrive stopped working or syncing, I've done everything, installing previous version and also following the recommended ones in some post with no success in the installation.

Installing previous versions of one drive the results are the same, further uninstalling Office 365 and nothing. So was necessary to install a previous version of office 2016 to get again office package, the new version does not run with Catalina 10.15.7, so, my unique alternative is to work with the app in website with a link in desktop.

I would recommend to MS to avoid or prevent with visible notice that the one drive with the last update does not run on Catalina 10.15.7 and give the option to users to keep the previous version.

Until now, I have no fixed the problem with One drive. Suggestions are welcome.

Thanks

Juan

Microsoft 365 and Office | OneDrive | For home | MacOS

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

83 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2023-04-13T19:57:52+00:00

    Same issue with on 10.15.7. Have also been getting Office Update prompts, but all require a MacOS Upgrade which my late 2013 iMac won't support!!! Argh! No doubt related to iMac age. Do I really need to upgrade my 3.1 Ghz Quad-Core i7 with 16GB of memory?! Moral or the story - don't max out the tech spec when you buy so that performance again syncs with s/w support ageing.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2023-04-13T18:32:33+00:00

    Same problem, I noticed it on April 9th.

    I have tried removing and installing the app, the problem is that does not execute or allow to configure it again

    Was this answer helpful?

    0 comments
  3. Anonymous
    2023-04-13T16:12:34+00:00

    Me too - awaiting solution :( I refuse to believe I'll have to buy a new computer to use this one app required for my job

    Was this answer helpful?

    0 comments
  4. Anonymous
    2023-04-13T13:52:19+00:00

    I am having the exact same issue and it’s quiet frustrating!

    Was this answer helpful?

    0 comments
  5. Anonymous
    2023-04-12T21:34:22+00:00

    Same issue here. Nothing worked so far.

    Was this answer helpful?

    0 comments